• Is the software compatible with macOS High Sierra?

    Yes, it is fully compatible and will be optimized in future updates.

  • How to create my first invoice?

    Invoices are linked to one client only. In order to add a new invoice, you first need to select the name on the left column of the software. Click on the newly available button in the top right: the invoice will be automatically added to database and displayed on the top table view of the application. As simple as it can be.

  • How to add a new customer on my database?

    To add a new client, click on + in the bottom left of the window. A new form will prompt to fill the information you need. You can double-click to edit the information of a selected client.

  • Can I import my new customers from my Mac Adress Book or from iCloud?

    Yes, simply click on the button + to add a new entry and click on Import on the modal window to import an existing contact.

  • Can I use customized logo? What are the supported files?

    You can import and use any standard image file (png, jpg, gif, …) to customize your logo. However, the logo size is determined by the invoice template and cannot be changed at the moment.

  • Can I change the default currency?

    The software uses the system currency and languages of the OS by default. Check System Preferences > Languages & Texts > Region to see which currency your system is using. You can however change the currency manually within the software by clicking on the Custom Print at the bottom on the invoice form. A new panel will pop up where you can choose which currency to display on the toolbar.

  • How to save my data?

    Since version 7.1, it is now possible to export the database in a XML format file. You can easily import all your data on a fresh install or on a new computer by clicking on File > Import Database... in the main menu and select the previously exported file.

  • Where is the database located on my computer for backup?

    The software create a .sqldata file in the / Users / (your username) / Library / Containers / com.exlibris.invoicing / Data / Documents folder. You can access it by simply clicking on the Show in Finder button from the main menu Preferences > Data. You can copy this file for manual backup or transfer it to a new computer. Since OSX Maverick 10.9, it is also necessary to save two additionnal files with the extension .sqldata-shm and .sqldata-val, to avoid any data loss.

  • I cannot print any invoice or save in PDF. What happened?

    Make sure you have a valid logo image for your invoice template. Go to the Main Menu > Invoicing > Preferences > My Company and check under the logo section if you have any image displayed. In any case, if you have any trouble printing an invoice, click on Default Logo to solve the problem. This issue has been fixed since version 6.1.

  • I run two companies. Can I edit invoices from two separate organizations?

    No, the software can only register one company at the moment.

  • How do I get rid of the introduction text?

    Make sure to add an empty whitespace (a simple spacebar should do the trick) on the textfield under the Software Preferences to get rid of any default text.